FAQ
Showroom
What is Centrum Leisure about?
- Centrum Leisure is a leisure company that carefully sources for and offers the latest and most exciting table games. We help transform everyday spaces into extraordinary places of fun, as we've been for the past 50 years for corporate and personal clients in Singapore, Malaysia and the region.
- As a distributor for the top pool table and game table brands in the world, we also offer in-house designs and specialise in customisations to ensure that they fit our customers' spaces and intent.
Do you have a Showroom I can view your products?
- Yes, we do have a large showroom which houses the biggest pool table display in Singapore, as well a wide range of foosball tables, arcade machines, table tennis tables, darts machines and more!
- Our showroom address is: Ubi Techpark #01-13, Lobby B, 10 Ubi Crescent. Singapore 408564
What are your showroom operating hours? And how do I make an appointment?
- Our showroom visits are by appointment only. We are open Tuesday to Saturday, 10:30am - 6:30pm, and are closed on Public Holidays.
- Make an appointment via Whatsapp / Call: (+65) 6224 5888 /(+65) 9669 6100
Delivery
What is the lead time for delivery?
The lead time depends on the type of product.
- Ready-stock items: We usually keep ready stock for most products, which will take 1 - 2 weeks for delivery
- Customised products: These usually require a lead time of between 8 - 12 weeks.
How do you deliver locally within Singapore?
- Game tables purchased are inclusive of local delivery, and are fulfilled by Centrum Leisure.
- We offer premium white glove installation where our in-house team of installers are specialised to handle game tables with extreme care beyond standard methods.
Can I schedule the delivery date based on my availability?
- Yes, you can suggest your preferred delivery dates for game tables - we understand the need for flexibility especially since most tables require time to install.
- For online purchases, kindly indicate under Seller Notes at the cart page. For showroom visits, simply let our staff know your preferences.
I live outside of Singapore. Does your company ship internationally?
- Yes, we offer international shipping - we've a regional network of shippers to ship to your desired country, including Malaysia, Indonesia, Hong Kong, Thailand, the Philippines and Vietnam, among others.
- White glove installation services are also available for selected countries. Please contact us at info@centrumbilliard.com or (+65) 6224 5888 to find out more on international shipping.
Payment and Pricing
What payment methods do you accept?
- We offer a range of payment methods, with Paynow (to UEN) and Cash being our preferred modes.
- We also accept Credit card (Visa and Master), Cheque and Bank Transfer.
Do you offer instalment payments?
- Yes, we offer instalment payments. These include instalments via Atome, as well as 0%-interest for selected credit cards.
Are prices inclusive of delivery?
- Our prices are inclusive of delivery and installation for items above SGD 200. Rest assured that we do not have any hidden delivery costs.
Are there any charges for carrying up/down a flight of stairs?
- Should game tables need to be carried up a staircase (to a non-lift accessible floor), additional charges will apply as most of these items are extremely heavy.
- Do indicate under 'Notes to Seller' in the Cart page and we will contact you on the specifics.
Are you a GST and GeBiz registered company?
- We are a GST-registered company in Singapore (GST Reg. number: M2-0011040-4)
- Centrum Leisure is GeBIZ registered and we are able to accept e-invoices via Vendors@Gov.
Products
What is the standard pool table size?
- Pool table sizes range from 5ft - 9ft in length. However, only the 8ft and 9ft - are recognised for tournament play by the governing bodies.
- It's also worth noting that the 7ft is the most popular size for homes and dining pool tables, as it finds a good balance between compactness and play experience.
- Check out our articles on choosing the right pool table size for your space.
How much room space do I need for a pool table?
- While we have a detailed room size guide, the quick answer is to simply add 5ft to the perimeter dimensions of your desired table (assuming you're using a standard 57" cue). As an example, a 8ft x 4ft table will require a 18ft x 14ft space.
Can I customise my pool table?
It depends on the type of customisation you're looking at, and the table. Examples of customisable components include:
- Size
- Finishing
- Cloth colour
- Optional table top
- Dining benches
Most customisations are typically within a prescribed range that will suit a majority of modern interior designs. However, if you have anything radical/fancy in mind, simply hit us up with your idea and we may just have a unique design for you.